MySQL Enterprise Production Support

MySQL Enterprise includes 24x7 Production Support that helps you deliver continuous availability for your production database applications. MySQL Production Support gives you priority access with fast response times to assist you with the development, deployment and management of your MySQL applications. MySQL Enterprise gives you the flexibility to choose a service level (Basic, Silver, Gold, Platinum) that matches your requirements.

Problem Resolution Support

Problem Resolution Support ensures you receive the priority service you need for a quick resolution of technical problems as they occur. Learn More »

Consultative Support

Consultative Support focuses on providing you with proactive advice on how to properly design and tune your MySQL servers, schema, queries and replication to ensure the highest possible reliability. Learn More »

Technical Account Manager (TAM)

With MySQL Enterprise Platinum you have the option of adding a Technical Account Manager to be your eyes, ears, and voice within MySQL. Your Technical Account Manager (TAM) proactively ensures you get the most out of MySQL Support Services. Learn More »

Online Knowledge Base

The MySQL Knowledge Base is a comprehensive knowledge base library with hundreds of technical articles resolving difficult problems on popular database topics such as performance, replication, configuration, and security. Learn More »